Refund Policy

At B&B Education, we are committed to providing transparent and fair services to our clients. Our refund policy outlines the terms and conditions under which refunds may be granted for the services we offer. Please read this policy carefully before engaging with our services. If you have any questions or concerns, feel free to reach out to us at [email protected].

1. Consultation Fees: 1.1 Initial Consultation: The initial consultation fee is non-refundable. This fee covers the time and expertise of our consultants in assessing your educational goals and providing preliminary guidance.

2. Service Fees: 2.1 Application and Processing Fees: Application and processing fees are non-refundable once the application process has been initiated. These fees cover administrative costs associated with submitting your application to institutions.

2.2 Visa Assistance Fees: If you engage us for visa assistance services, these fees are non-refundable once the visa application process has been initiated. These fees cover the time and effort invested in preparing and submitting your visa application.

3. Refund Eligibility: 3.1 Full Refunds: In cases where B&B Education is unable to fulfill its obligations as outlined in the service agreement due to unforeseen circumstances, a full refund of the service fees may be considered.

3.2 Partial Refunds: If you decide to withdraw from our services before certain milestones are reached (e.g., before applications are submitted or before visa processing begins), a partial refund may be considered. The amount refunded will depend on the services provided up to that point and any administrative costs incurred.

4. Application Denials: 4.1 Institution Admission Denials: If an institution denies your admission based on their assessment of your application, B&B Education cannot be held responsible. In such cases, no refunds will be provided.

5. Refund Process: 5.1 Refund Requests: To initiate a refund request, you must submit a written request to [email protected]. The request should include your full name, contact information, the reason for the refund request, and any relevant documentation.

5.2 Refund Evaluation: Refund requests will be evaluated on a case-by-case basis. B&B Education will review the circumstances and the services provided to determine the refund amount, if applicable.

5.3 Refund Notification: You will be notified of the refund decision within a reasonable timeframe. If a refund is approved, it will be processed using the original payment method within 30 days of approval.

6. Modifications to Services: B&B Education reserves the right to modify or discontinue services at any time. If a service is discontinued after payment has been made, you will be eligible for a refund of the fees paid for that specific service.

7. Force Majeure: B&B Education shall not be liable for any failure or delay in providing services due to circumstances beyond its control, including but not limited to acts of nature, government regulations, or third-party actions.

By engaging with our services, you acknowledge that you have read, understood, and agreed to this refund policy. B&B Education reserves the right to update or modify this policy at any time without prior notice. Any changes to the policy will be posted on our website.

Thank you for considering B&B Education for your study abroad journey. We are dedicated to supporting your educational aspirations to the best of our abilities. 

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